Privacy Policy

At Advanced Muscle Plus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website advancedmuscle-plus.us and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order for our products
• Subscribe to our newsletter or marketing communications
• Contact our customer support team
• Participate in surveys, promotions, or contests
• Create an account on our website

This personal information may include:

• Full name
• Email address
• Phone number
• Mailing address and shipping address
• Billing information and payment details
• Date of birth (for age verification)
• Account credentials (username and password)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Device information (mobile, tablet, desktop)
• Referring website or source
• Pages visited and time spent on each page
• Click patterns and navigation paths
• Date and time of your visit

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing: To process and fulfill your orders, arrange shipping, and provide customer support
• Payment Processing: To process payments securely through our third-party payment processors
• Communication: To send order confirmations, shipping updates, and respond to your inquiries
• Marketing: To send promotional emails, special offers, and product updates (with your consent)
• Personalization: To customize your experience and provide relevant product recommendations
• Analytics: To analyze website usage, improve our services, and optimize user experience
• Security: To detect and prevent fraud, unauthorized access, and other illegal activities
• Legal Compliance: To comply with legal obligations and enforce our terms and conditions

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Payment Processors: To securely process credit card and payment transactions
• Shipping Companies: To fulfill and deliver your orders
• Email Service Providers: To send marketing communications and transactional emails
• Analytics Providers: To analyze website traffic and user behavior (e.g., Google Analytics)
• Customer Support Tools: To provide efficient customer service

3.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change and its impact on your data.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal processes or law enforcement requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our Terms and Conditions

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS encryption for data transmission
• Secure servers with firewall protection
• Regular security audits and vulnerability assessments
• Restricted access to personal data (need-to-know basis)
• Employee training on data protection and privacy

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, update, or correct your personal information at any time. You can do this by logging into your account or contacting our customer support team.

5.2 Marketing Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly. Please note that you will still receive transactional emails related to your orders.

5.3 Cookie Preferences

You can control or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5.4 Data Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions. To request deletion, please contact us using the information provided below.

5.5 Do Not Track Signals

Some browsers support "Do Not Track" (DNT) signals. Our website does not currently respond to DNT signals, but you can manage tracking preferences through your browser settings.

6. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

7. Third-Party Links

Our website may contain links to third-party websites, including payment processors and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. By using our website, you consent to such transfers.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request details about the personal information we collect, use, and share
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt out of the sale of your personal information (we do not sell personal data)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us using the information below. We will verify your identity before processing your request.

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise these rights or lodge a complaint with a supervisory authority, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us